Copley Academy

For any financial queries, please contact the finance team on:  finance@gaet.co.uk

For enquiries relating to school office, admissions or just general enquiries, contact: mail@copleyacademy.org.uk

To contact our SENCO Mr J Taylor, please contact: pjtaylor@copleyacademy.org.uk

To contact our Designated Safeguard Lead, please e-mail Mr D O’Brien on dobrien@copleyacademy.org.uk or Mrs S Sinclair: ssinclair@copleyacademy.org.uk

Concerns

How to contact your child’s teacher

You can either contact your child’s teacher, head of department, head of year or form tutor by telephoning school on 0161 338 6684 and leave a message or by emailing mail@copleyacademy.org.uk or direct (their email addresses can be found on the school website)

Complaints Stage 1

Informal complaint

At this stage you should speak or write to the Academy’s Complaints Coordinator. Please email mail@copleyacademy.org.uk with FAO complaints coordinator in the subject heading.

Complaints Stage 2

Formal complaint

If you are not satisfied with the response you have received from Stage 1 or would like to make a formal complaint, you should write to the Principal. mail@copleyacademy.org.uk with FAO Mrs Craven in the subject heading. To assist you it may be helpful to use the complaints form. If you have any difficulties or need assistance please speak to the school who will be happy to help.

Complaints Stage 3

Governor complaints panel

When Mrs Craven responds to a formal complaint she will provide the contact details to escalate the complaint to a Stage 3 Governors Panel.

Copley Academy is part of Great Academies Education Trust

Registered Address:

Cavendish House,
249 Cavendish Street,
Ashton Under Lyne,
OL6 7AT

www.greatacademies.co.uk

0161 250 2598

Company Registration No. 06237630 (England and Wales)

The Chair is Emma Lark and to contact, please email the clerk of the Governing Committee: habbott@gaet.co.uk