For enquiries relating to school office, admissions or just general enquiries, contact: firstname.lastname@example.org
How to contact your child’s teacher
You can either contact your child’s teacher, head of department, head of year or form tutor by telephoning school on 0161 338 6684 and leave a message or by emailing email@example.com or direct (their email addresses can be found on the school website)
Complaints Stage 1
At this stage you should speak or write to the Academy’s Complaints Coordinator. Please email firstname.lastname@example.org with FAO complaints coordinator in the subject heading.
Complaints Stage 2
If you are not satisfied with the response you have received from Stage 1 or would like to make a formal complaint, you should write to the Principal. email@example.com with FAO Mrs Craven in the subject heading. To assist you it may be helpful to use the complaints form. If you have any difficulties or need assistance please speak to the school who will be happy to help.
Complaints Stage 3
Governor complaints panel
When Mrs Craven responds to a formal complaint she will provide the contact details to escalate the complaint to a Stage 3 Governors Panel.
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