Copley Academy

For any financial queries, please contact the finance team on: finance@gaet.co.uk

For enquiries relating to school office, admissions or just general enquiries, contact: mail@copleyacademy.org.uk

To contact Mr J Taylor (SEND Coordinator) please email, jtaylor@copleyacademy.org.uk

To contact our Designated Safeguarding Lead, Mr D O’Brien (Assistant Principal) please e-mail,
ca-safeguarding@copleyacademy.org.uk

Concerns

How to contact your child’s teacher

You can either contact your child’s teacher, Curriculum Leader, Pastoral Leader or form tutor by telephoning school on 0161 338 6684 and leave a message or by emailing mail@copleyacademy.org.uk or direct (email addresses for Curriculum Leaders and Pastoral Leaders can be found on the school website)

Complaints Stage 1

Informal complaint

At this stage you should speak or write to Mr Bond (Business and Operations Man. Please email mail@copleyacademy.org.uk with FAO Complaints Coordinator in the subject heading.

Complaints Stage 2

Formal complaint

If you are not satisfied with the response you have received from Stage 1 or would like to make a formal complaint, you should write to the Principal. mail@copleyacademy.org.uk with FAO Mrs Craven in the subject heading. To assist you it may be helpful to use the complaints form. If you have any difficulties or need assistance please speak to the school who will be happy to help.

Complaints Stage 3

Governor complaints panel

When Mrs Craven responds to a formal complaint she will provide the contact details to escalate the complaint to a Stage 3 Governors Panel.

Copley Academy is part of Great Academies Education Trust

Registered Address:

Great Academies Education Trust
(Located at Great Academy Ashton)
Broadoak Road
Ashton-Under-Lyne
OL6 8RF

www.greatacademies.co.uk

0161 250 2598

Company Registration No. 06237630 (England and Wales)

The Chair is Ms E Lark and to contact her, please email the Clerk of the Local Governing Committee: habbott@gaet.co.uk